Refund Policy

Last Updated: 7th Sep, 2024

1. Refund Eligibility

We at MyBiodataForMarriage.com strive to provide a satisfying experience to our users. If you are dissatisfied with our services, you may be eligible for a refund under the following conditions:

• Your request for a refund is made within 24 hour from the time of purchase.
• If we are not able to resolve the issue within 24 hour.
• You have not violated our Terms of Service during your usage of our services.
• Your refund request is genuine and reasonable.

2. How to Request a Refund

To request a refund, please contact our support team at operation@mybiodataformarriage.com within the specified refund eligibility period. Include your order details and reasons for the refund request. Our team will review your request and respond accordingly.

3. Refund Process

Once your refund request is approved, the refund will be processed through the original payment method used for the purchase. Please note that it may take 7 to 10 working days for the refund to reflect in your account.

4. Non-Refundable Situations

Refunds will not be issued under the following circumstances:

• If you have exceeded the specified refund eligibility period.
• If you have violated our Terms of Service.
• If the reason for the refund is deemed unreasonable or not in line with our refund policy.

5. Contact Us

If you have any questions or concerns about our Refund Policy, please contact us at operation@mybiodataformarriage.com.

Thank you for choosing mybiodataformarriage.com. We value your satisfaction and are committed to providing a positive experience for all our users.